Membership Support

Policies:

We do not put memberships on hold. We do pay for drop ins while on vacation. Please reach out the the affiliate manager directly: [email protected] to let us take care of this for you.

As stated in your membership agreement:

1. We understand things come up and we’d like to do what we can to help. If you’d like to discuss your specific situation, please reach out the the affiliate manager: [email protected]

If you would like to cancel your your automatically recurring group class membership:

2. If you decide to reactivate your membership in the future, membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.

3. When you cancel, you are cancelling for the next billing charge. At that point, you will no longer have access to the facility or any apps.

4. Cancel at least 24 hours before the next billing charge to avoid being charged for the upcoming billing cycle. All payments are non-refundable.

By clicking on this button, you acknowledge the policies listed above. 

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