Affiliate Manager: [email protected]
Strict adherence to the Veracity Code of Conduct is required to be a part of the community – as a member, coach, staff member or volunteer. Failure to follow the code will result in removal from the community and a denial of service.
For more details, please read the ordinary language summary HERE. For full details, please review your signed Membership Agreement accessible through your Member Profile section.
We understand things come up and we’d like to do what we can to help. If you’d like to discuss your specific situation, please reach out the Point of Contact (POC).
Please note the following:
1. If you decide to reactivate your membership in the future, membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.
2. When you cancel, you are cancelling for the next billing cycle. At that point, you will no longer have access to the facility or any apps.
3. Cancel at least 24 hours before the next billing cycle to avoid being charged for the upcoming billing cycle. All payments are non-refundable.