Code of Conduct

Veracity Code of Conduct

Our organization respects and follows the letter and spirit of the New Jersey Law Against Discrimination. We support and protect the dignity and worth of everyone. We provide equal rights and opportunities for all employees, clients, and volunteers. We do not tolerate harassment or unwelcome comments and actions. We will take prompt action if such problems occur (including failure to follow any rules or regulations and for reasons of nuisance, disturbance of others, moral turpitude, or fraud) or if we determine that your actions may endanger yourself or others.

 

Membership Agreement Ordinary Language Summary

  • Strict adherence to the Veracity Code of Conduct is required to be a part of the community – as a member, coach, staff member or volunteer. Failure to follow the code will result in removal from the community and a denial of service.
  • All payments are non-refundable. Your Membership dues are paid in advance of service every billing cycle. The billing cycle is fortnightly: every two (2) weeks
  • Your Membership dues payment is charged every other Friday for the following two weeks, each running from Sunday through Saturday. 
  • Your Membership auto-renews every billing cycle unless canceled by written notice HERE.
  • You cannot place your membership on hold. There is an option for a temporary downgraded membership or the payment of Drop-Ins while traveling. The final option is to cancel and restart with membership rates in effect at the time of reactivation.
  • We understand things come up and we’d like to do what we can to help. If you’d like to discuss your specific situation, please reach out to the Point of Contact (POC) as indicated HERE.
  • Failure to attend a class which you RSVP’d to will first result in a verbal or written warning. Repeated occurrences will result in being charged the current “No-Show Fee” for each missed class as indicated HERE.
  • You will be charged the current Drop-In class rate for each class attended over your allowable number of classes in a billing cycle as defined by your Membership.
  • Any use of the facility outside of regular classes is explicitly prohibited unless under the direction of a Personal Training Coach or Group Class Coach.

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