Membership Hold Request

THIS IS NOT A TERMINATION REQUEST.

As stated in your membership agreement, you have the option to put your automatically recurring monthly membership on hold for any reason.

1. As stated in our membership agreement, you have the option to put your automatically recurring membership on hold for any reason. We understand things come up and we’d like to do what we can to help.

2. Membership hold requests must be submitted no less than 5 business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable.

3. Membership hold requests must have a start AND end date. Membership hold requests must be a minimum of 7 days and can be a maximum of 90 days.

4. Upon expiration of the hold period, your account will automatically reactivate and regular membership payments will resume.

5. If you chose to cancel your membership during the hold period, the standard 14-day notice requirement stated in your membership agreement is applicable. For cancellation requests, go to THIS PAGE.

6. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).

By clicking on this button, you acknowledge the requirements for requesting a hold. 

Request HOLD