I understand that Veracity Athletics operates on a scheduled appointment basis for all private training sessions. Therefore, when cancelling an appointment, I am required to provide MORE than 12-hour notice, for which no additional levy shall be incurred. However, if I cancel a session LESS than 12 hours to the scheduled time, I shall be charged in full for that training session, while my trainer will utilize that time in working on my fitness program. Veracity Athletics understands that emergencies happen. We provide every client with one free short-notice cancellation. You will not be charged for your first cancellation with less than 12 hour notice. Subsequent short-notice cancellations will be charged for the session. The free short-notice cancellation only applies if your coach is notified prior to the session start time. No shows are not eligible for the free cancellation. Should my personal trainer cancel a session with LESS than...
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